返金ポリシー
Last Updated: [1 1, 2026]
We want every Knot Within piece to feel warm, thoughtful, and crafted just for you. If something isn’t right, we’re here to help.
1. Return Eligibility
✔ We accept returns for:
Defective or damaged items
Incorrect items received
✔ Requests must be submitted within:
7 days of receiving your order.
To request a return, contact us at support@knotwithin.com with:
Order number
Description of the issue
Photos of the item + packaging
We do not accept returns for:
Change of mind
Used or damaged items not caused during transit
Custom, handmade, or personalized items
Sale / clearance items
2. Return Conditions
Returned items must be:
Unused
In original condition
In original packaging
We may refuse returns that do not meet these conditions.
3. Return Shipping
The return shipping cost is the responsibility of the customer unless the item is defective or incorrect.
Our return address is not the warehouse or shipping origin.
Customer service will provide the correct return address upon approval.
4. Refunds
Once your return is received and inspected:
Approved refunds are issued back to your original payment method.
Depending on your bank or provider, processing may take 3–7 business days.
5. Exchanges
We do not offer direct exchanges.
Please request a refund and place a new order.
6. Order Cancellations
Orders may be canceled within 6 hours of purchase.
After this window, processing may have already begun.